Frequently Asked Questions

	How can I contact your customer service department ?
	Do you sell your service for the home satellite user ?
	Why use satellite? Why not just use WAN or the Internet ?
	What are VSATs ?
	What kinds of companies use VSAT ?
	What are advantages of VSAT network versus a terrestrial network ?
	What are the primary advantages of DVB ?
	Do you accept international orders ?
	Where can I find job postings for Logitech ?
	Where can I find contact information for Logitech offices in Pakistan ?
	How can I report a problem with your web site or ask a technical question about this web site ?
	How can I ask for additional information to be posted on your web site ?
	With which browser should this Web site be viewed ?
	What is BroadBand ?
	What is satellite Broadcasting ?
	What is satellite foot print ?
	What is LNB ?
	What is Transponder ?
	What is satellite antenna ?
	What kind of equipment do I need to receive your service ?
	What is the Recever's function in a PC ?
	Do Logitech provide 2-way satellite service ?
	How much does it cost ?

The customer service center is available 24/7 for Logitech customers and can be reached by telephone at +92-021-4314512-3 or you can e-mail us at support@logitech.net

Yes, Logitech offer satellite services for home users. For more information you can click here.

Satellites are the most cost-effective option for broadcasting high quality video communications from a single point to multiple points around the country or around the world. Satellites are also the most cost-effective option for delivering streaming IP video services to the desktop.

The term VSAT, or very small aperture terminal, refers to a satellite-based wide area networking solution that offers high-speed, delivery of any sort of content from a central data center to a large number of remote locations. Designed to offer a more cost-effective, reliable and simpler alternative to terrestrial circuits, VSATs leverage the unique capabilities of a satellite-based architecture to provide capabilities that cannot be easily implemented in terrestrial-based networks which includes capacity to broadcast common content to multiple locations through multicasting, ease and flexibility of deployment and redeployment, global coverage and the ability to be placed anywhere, independent of existing infrastructure.

Oil exploration companies, car dealerships, gas stations, lottery systems, banks, insurance companies, drug stores, general stores, supermarkets, health care companies, manufacturers, couriers, hotel chains, car rental businesses, food manufacturers, heavy industries, mines, electrical utilities, oil and gas pipelines, energy production and exploration, timber companies, plantations, various government departments and agencies...the list is endless.

VSAT networking has proven to be substantially more cost-effective than other wide-area networking technologies. VSAT technology has an unmatched ability to support a wide range of devices and applications. Satellite is the only broadband WAN technology universally available across any given country and cross continentally. VSAT technology provides a uniquely convenient environment for accommodating network and bandwidth expansion as well as migration to new applications and interface requirements. Given that they are independent of terrestrial infrastructure, VSATs can be easily installed at remote sites, often in less than a day. From installation to maintenance, the VSAT network is completely fulfilled by one vendor and negates the need to deal with multiple phone companies. VSATs offer an economy of scale. Fast, reliable broadband can be delivered to hundreds, even thousands of sites simultaneously and at the same price as delivery to just one site. VSATs generally offer rates from 64 Kbps up to 45 Mbps. By moving your bandwidth-intensive traffic onto a satellite network and eliminating duplicated transmissions, VSATs allow you to better use your current infrastructure.

Satellite's true advantage over standard terrestrial networks is derived from its inherent capabilities as a broadcast medium. By leveraging these capabilities a satellite network increases the effectiveness of corporate communication, bandwidth, time and money on a scale that delivers tangible, bottom-line results.

The primary advantages are:

>> Low-cost receivers.
>> Smaller, submeter antennas.
>> Higher data rates — up to 58 Mbps.
>> Easy installation and maintenance.
>> The DVB common scrambling algorithm ensures the customer's information arrives securely and is not received by rogue subscribers.
>> Reception of multiple IP multicast and digital data channels through a single VSAT.
>> Open standards translates into more choice at a lower cost. Supports any IP-based service, e.g., IP multicasting, video streaming, distance learning, business TV, news feeds, telemedicine, etc. Enables IP multicast services such as CyberStar and Fantastic.
>> Ethernet interface .
>> Scalability.
>> Eliminates need for expensive high-speed serial interface (HSSI) router interface.
>> Favorable regulatory rules, i.e., zoning regulations alleviated in many cases by the smaller size antennas.

Yes! We are pleased to have customers around the world.

Go to the Careers section to see job listings or contact us.

You can find specific contact information on the contact page.

Please webmaster@logitech.net if there is a problem or question about this site.

You may contact us with your question or request on this email address info@logitech.net

Both PC and Mac users should have Netscape 4.0 or later or Internet Explorer 4.0 or later. This web site is best viewed at 800 X 600 resolution.

Broadband is a term with used to describe high-speed internet access services with the connotation that it can handle large volumes of information and in addition to web access, will be used for such advanced options as movie-deliveries, life music/concerts, high-intensity business needs and for similar needs.

A signal is beamed into space by an "up link", received by an satellite, electronically processed, and "down linked" back to earth. A receive dish detects the signal and electronic equipment processes it.

A satellite foot print defines the geographic area covered by a particular satellite.

Low noise block down converter (LNB) is an integral part of any satellite receive dish equipment. The LNB detects the signal relayed from the satellite, converts it to an electrical current, amplifies it, and down converts it to a lower frequency.

A transponder is the hardware equipment on the satellites. It is a combination of receivers and transmitters for a single data stream.

A large reflector that focuses the received signal on a small antenna and LNB unit mounted in front of the reflector.

Depending upon your need, you can find equipment requirements here.

The receiver enables you to connect a PC to the DTH (Direct to Home) satellite receiver dish. The receiver, including the associated software and firmware allows the satellite networks and broadcasters to deliver a variety of services including news, financial information, entertainment, and industry-specific information to you on your desktop with tremendous ease and speed.

Yes, Logitech provide service for the access to the Internet. The “uplink” channel can be a dial-up PPP, DSL, Cable, leased-line, VSAT connection or other network interconnection services offered by the licensed local service providers.

Logitech offers a variety of service packages suitable for residential users, small and medium enterprises (SME), small offices and home offices (SOHO), and corporate users. If you are interested in Logitech boradband services, please info@logitech.net for further information.